{"id":10363,"date":"2023-09-21T11:35:46","date_gmt":"2023-09-21T11:35:46","guid":{"rendered":"https:\/\/staging.lascarelectronics.com\/?page_id=10363"},"modified":"2025-11-20T12:47:23","modified_gmt":"2025-11-20T12:47:23","slug":"el-sms-temperature-alert-devices","status":"publish","type":"page","link":"https:\/\/lascarelectronics.com\/intl\/support\/el-sms-temperature-alert-devices\/","title":{"rendered":"EL-SMS Support"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d39b2df wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-9fc4c0e1 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq401 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Does my EL-SMS-2G device have a temperature data logging capability?<\/span><\/div><div class=\"uagb-faq-content\"><p>No, it is a temperature alert device rather than a temperature logging device, and does not log temperature readings.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq402 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What type of batteries do the EL-SMS-2G devices take?<\/span><\/div><div class=\"uagb-faq-content\"><p><a href=\"https:\/\/lascarelectronics.com\/intl\/data-loggers\/data-logger-accessories\/bat-1v5-aa-pk4\/\" data-type=\"link\" data-id=\"https:\/\/lascarelectronics.com\/intl\/data-loggers\/data-logger-accessories\/bat-1v5-aa-pk4\/\"><strong>4 x AA alkaline batteries<\/strong><\/a>. We also recommend that only high quality alkaline batteries are used, to ensure the best possible battery life.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq403 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can I tell when the battery is low in my EL-SMS-2G device?<\/span><\/div><div class=\"uagb-faq-content\"><p>When the device is in Standby mode, press the &#8220;Status&#8221; button and the red LED will light for 1.5s if the battery is low. When the device is in Run mode, it will send a low battery alert text message.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq404 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How do I replace the batteries in my EL-SMS-2G device?<\/span><\/div><div class=\"uagb-faq-content\"><p>There is a battery cover on the rear of the unit which can be removed by hand.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq405 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How long will the batteries in my EL-SMS-2G device last?<\/span><\/div><div class=\"uagb-faq-content\"><p>The expected battery life at room temperature, sending a daily summary message and up to one alarm notification per week, is one year.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq406 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">If the batteries in my EL-SMS-2G device run out, will I lose all data?<\/span><\/div><div class=\"uagb-faq-content\"><p>No, it will be stored in internal memory.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq407 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I permanently power my EL-SMS-2G device?<\/span><\/div><div class=\"uagb-faq-content\"><p>No, it is battery power only.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq408 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What sort of SIM card does my EL-SMS-2G device need?<\/span><\/div><div class=\"uagb-faq-content\"><p>A micro SIM card.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq409 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Does an EL-SMS-2G device come with a SIM card?<\/span><\/div><div class=\"uagb-faq-content\"><p>No, this must be purchased from your mobile network of choice.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq410 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">The SIM card is not working in my EL-SMS-2G device, what can I do?<\/span><\/div><div class=\"uagb-faq-content\"><p>Check that no PIN code lock is enabled on the SIM. If necessary, fit the SIM card into a normal mobile phone to disable the PIN code lock.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq411 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How do I configure my EL-SMS-2G device?<\/span><\/div><div class=\"uagb-faq-content\"><p>The device is configured via the EL-SMS App, available for Android and iOS. The EL-SMS App creates a configuration SMS which is sent to the device to perform device configuration. Please refer to the User Manual for more information.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq412 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Where can I obtain the EL-SMS Mobile App and how much does it cost?<\/span><\/div><div class=\"uagb-faq-content\"><p>The Android version is available from the Google Play store, and the iOS version from the App Store. The app is free.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq413 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can I tell my EL-SMS-2G device has been successfully configured?<\/span><\/div><div class=\"uagb-faq-content\"><p>After sending the configuration SMS, you will receive a &#8220;Setup complete&#8221; message to your phone.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq414 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">I cannot setup my EL-SMS-2G device, what could be wrong?<\/span><\/div><div class=\"uagb-faq-content\"><p>Check that the SIM card is fitted correctly and has credit. There also needs to be sufficient mobile signal at your location, otherwise the device may be unable to register on the mobile network. If the device is unable to register after two minutes, it will exit the setup attempt. This will be indicated by five short beeps from the sounder and five red LED flashes when the status button is pushed.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq415 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can I tell my EL-SMS-2G device is running normally?<\/span><\/div><div class=\"uagb-faq-content\"><p>The device can be configured to send periodic summary messages to confirm it is running normally.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq416 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What sort of phone do I need to use with an EL-SMS-2G device?<\/span><\/div><div class=\"uagb-faq-content\"><p>You need an Android or Apple smartphone (OS requirements listed in another FAQ). The phone must be able to send and receive text messages.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq417 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What version of Android do I need to run the Android version of the EL-SMS App?<\/span><\/div><div class=\"uagb-faq-content\"><p>Android version 4.0.3 and up.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq418 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What version of iOS do I need to run the iOS version of the EL-SMS App?<\/span><\/div><div class=\"uagb-faq-content\"><p>The App is compatible with iOS versions 9.2 and above.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq419 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Is my EL-SMS-2G device waterproof and can it be used outdoors?<\/span><\/div><div class=\"uagb-faq-content\"><p>The product has an IP rating of IP53 providing the thermistor probe is connected. This gives:<ul><li>Protection against solid bodies larger than 1mm.<\/li><li>Protection against water droplets deflected up to 15\u00b0 from vertical.<\/li><\/ul>If you wish to use the unit outdoors, the thermistor probe must be connected and the unit should be positioned in a sheltered location.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq420 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What type of mobile network does the device use to send and receive SMS messages?<\/span><\/div><div class=\"uagb-faq-content\"><p>The GSM (Global System for Mobile Communications) network.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq421 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Where can I locate my EL-SMS-2G device?<\/span><\/div><div class=\"uagb-faq-content\"><p>Anywhere where there is sufficient mobile signal from the mobile network service you intend to use.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq422 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can I tell what mobile signal strength my EL-SMS-2G device is receiving?<\/span><\/div><div class=\"uagb-faq-content\"><p>Providing there is adequate signal to send a message, you will be shown the signal strength in bars within the &#8220;Setup complete&#8221; message that is sent to your phone upon successful configuration.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq423 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How many phones can EL-SMS-2G device alerts be sent to at once?<\/span><\/div><div class=\"uagb-faq-content\"><p>Up to three. Note that specifying more phones for notification will significantly reduce expected battery life and may incur additional costs as more messages are sent.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq424 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I turn the EL-SMS-2G device&#8217;s sounder off?<\/span><\/div><div class=\"uagb-faq-content\"><p>No, you cannot.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq425 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Why won\u2019t my EL-SMS-2G device connect with the mobile network?<\/span><\/div><div class=\"uagb-faq-content\"><p>Check the SIM card is fitted correctly, does not have a PIN code lock, is not faulty, and that there is adequate signal strength at the location (you can verify using a mobile phone).<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq426 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I set temperature alarms on my EL-SMS-2G device in either Celsius or Fahrenheit?<\/span><\/div><div class=\"uagb-faq-content\"><p>Yes. You can use the EL-SMS App to configure the device to use either Celsius or Fahrenheit and then set alarms accordingly.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq427 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can I stop my EL-SMS-2G device from monitoring?<\/span><\/div><div class=\"uagb-faq-content\"><p>Press the &#8220;Status&#8221; button for five seconds while holding down the &#8220;Stop&#8221; button for at least one second. The unit will stop monitoring, show the green LED for three seconds, and then reset. The power-up LED sequence will be displayed and the unit will be in standby mode in an &#8220;unconfigured&#8221; state.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq428 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can I change my EL-SMS-2G device\u2019s settings?<\/span><\/div><div class=\"uagb-faq-content\"><p>This is done by sending a new configuration SMS to the device using the App.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq429 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Can I configure my EL-SMS-2G device remotely?<\/span><\/div><div class=\"uagb-faq-content\"><p>The configuration SMS can be sent from any location, but a person must be with the device to press the &#8220;Status&#8221; button for five seconds to begin the setup sequence.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq430 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can I tell if my EL-SMS-2G device is in standby mode?<\/span><\/div><div class=\"uagb-faq-content\"><p>Press the &#8220;Status&#8221; button for one second. The device will show either four green or five red LED flashes. Four green flashes mean the unit is ready to begin its first setup attempt. Five red flashes mean the last attempt failed but it is ready for another attempt.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq431 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">What does this LED flash sequence from my EL-SMS-2G device mean?<\/span><\/div><div class=\"uagb-faq-content\"><p>Please refer to the User Manual where LED flash sequences are explained. This can be downloaded as a PDF from the resources tab on the <a href=\"https:\/\/lascarelectronics.com\/intl\/alerts\/?filter_product-family=el-sms\" data-type=\"link\" data-id=\"https:\/\/lascarelectronics.com\/intl\/alerts\/?filter_product-family=el-sms\"><strong>product page<\/strong><\/a>.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq432 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How can I tell if my EL-SMS-2G device is registered on a mobile network?<\/span><\/div><div class=\"uagb-faq-content\"><p>Mobile network connection status is only shown when the device is trying to send or receive an SMS. The orange Netlight status LED flashes every 0.8s when not connected and every 2s when connected.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq433 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">How often should I send my EL-SMS-2G device for recalibration?<\/span><\/div><div class=\"uagb-faq-content\"><p>We recommend recalibration on an annual basis; however your procedures may require something else. Please contact us for information on the calibration services we offer.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq434 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Why does the time shown by my EL-SMS-2G device appear to lag behind the actual time?<\/span><\/div><div class=\"uagb-faq-content\"><p>The time on the device is set when it receives a configuration SMS from the App. If there is a delay in the device receiving that SMS, then the time on the device will lag behind the time on the mobile phone used to configure it.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-faq435 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Will the 2G Network remain available in years to come?<\/span><\/div><div class=\"uagb-faq-content\"><p>One major network has expressed their intention to keep its 2G network operational in Europe until at least 2025, so a 2G network should be available for the foreseeable future.<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9997,"featured_media":0,"parent":8157,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"content-type":"","_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-10363","page","type-page","status-publish","hentry"],"acf":[],"spectra_custom_meta":{"_edit_lock":["1763642844:9997"],"_edit_last":["9997"],"rank_math_seo_score":["45"],"_wp_page_template":["template-fullwidth.php"],"hero_image":[""],"_hero_image":["field_64f1a7da7af44"],"hero_h1":[""],"_hero_h1":["field_64f19e1edd052"],"hero_h2":[""],"_hero_h2":["field_64f19e2ddd053"],"hero_text":[""],"_hero_text":["field_64f19e42dd054"],"hero_button_text":[""],"_hero_button_text":["field_64f19e4edd055"],"hero_button_link":[""],"_hero_button_link":["field_64f19e5ddd056"],"rank_math_contentai_score":["a:4:{s:9:\"wordCount\";s:3:\"100\";s:9:\"linkCount\";s:1:\"0\";s:12:\"headingCount\";s:3:\"100\";s:10:\"mediaCount\";s:5:\"62.22\";}"],"rank_math_focus_keyword":["EL-SMS Support"],"rank_math_title":["EL-SMS Support | SMS Alerts | EasyLog | Lascar Electronics"],"rank_math_description":["If you're in need of EL-SMS Support or are simply curious, then please feel free to look at our FAQs or get in contact with a member of our sales team today!"],"rank_math_analytic_object_id":["62"],"classic-editor-remember":["block-editor"],"sub_cat_1":[""],"_sub_cat_1":["field_sub_cat_1"],"question_1":[""],"_question_1":["field_question_1"],"answer_1":[""],"_answer_1":["field_answer_1"],"sub_cat_2":[""],"_sub_cat_2":["field_sub_cat_2"],"question_2":[""],"_question_2":["field_question_2"],"answer_2":[""],"_answer_2":["field_answer_2"],"sub_cat_3":[""],"_sub_cat_3":["field_sub_cat_3"],"question_3":[""],"_question_3":["field_question_3"],"answer_3":[""],"_answer_3":["field_answer_3"],"sub_cat_4":[""],"_sub_cat_4":["field_sub_cat_4"],"question_4":[""],"_question_4":["field_question_4"],"answer_4":[""],"_answer_4":["field_answer_4"],"sub_cat_5":[""],"_sub_cat_5":["field_sub_cat_5"],"question_5":[""],"_question_5":["field_question_5"],"answer_5":[""],"_answer_5":["field_answer_5"],"sub_cat_6":[""],"_sub_cat_6":["field_sub_cat_6"],"question_6":[""],"_question_6":["field_question_6"],"answer_6":[""],"_answer_6":["field_answer_6"],"sub_cat_7":[""],"_sub_cat_7":["field_sub_cat_7"],"question_7":[""],"_question_7":["field_question_7"],"answer_7":[""],"_answer_7":["field_answer_7"],"sub_cat_8":[""],"_sub_cat_8":["field_sub_cat_8"],"question_8":[""],"_question_8":["field_question_8"],"answer_8":[""],"_answer_8":["field_answer_8"],"sub_cat_9":[""],"_sub_cat_9":["field_sub_cat_9"],"question_9":[""],"_question_9":["field_question_9"],"answer_9":[""],"_answer_9":["field_answer_9"],"sub_cat_10":[""],"_sub_cat_10":["field_sub_cat_10"],"question_10":[""],"_question_10":["field_question_10"],"answer_10":[""],"_answer_10":["field_answer_10"],"sub_cat_11":[""],"_sub_cat_11":["field_sub_cat_11"],"question_11":[""],"_question_11":["field_question_11"],"answer_11":[""],"_answer_11":["field_answer_11"],"sub_cat_12":[""],"_sub_cat_12":["field_sub_cat_12"],"question_12":[""],"_question_12":["field_question_12"],"answer_12":[""],"_answer_12":["field_answer_12"],"sub_cat_13":[""],"_sub_cat_13":["field_sub_cat_13"],"question_13":[""],"_question_13":["field_question_13"],"answer_13":[""],"_answer_13":["field_answer_13"],"sub_cat_14":[""],"_sub_cat_14":["field_sub_cat_14"],"question_14":[""],"_question_14":["field_question_14"],"answer_14":[""],"_answer_14":["field_answer_14"],"sub_cat_15":[""],"_sub_cat_15":["field_sub_cat_15"],"question_15":[""],"_question_15":["field_question_15"],"answer_15":[""],"_answer_15":["field_answer_15"],"sub_cat_16":[""],"_sub_cat_16":["field_sub_cat_16"],"question_16":[""],"_question_16":["field_question_16"],"answer_16":[""],"_answer_16":["field_answer_16"],"sub_cat_17":[""],"_sub_cat_17":["field_sub_cat_17"],"question_17":[""],"_question_17":["field_question_17"],"answer_17":[""],"_answer_17":["field_answer_17"],"sub_cat_18":[""],"_sub_cat_18":["field_sub_cat_18"],"question_18":[""],"_question_18":["field_question_18"],"answer_18":[""],"_answer_18":["field_answer_18"],"sub_cat_19":[""],"_sub_cat_19":["field_sub_cat_19"],"question_19":[""],"_question_19":["field_question_19"],"answer_19":[""],"_answer_19":["field_answer_19"],"sub_cat_20":[""],"_sub_cat_20":["field_sub_cat_20"],"question_20":[""],"_question_20":["field_question_20"],"answer_20":[""],"_answer_20":["field_answer_20"],"rank_math_schema_FAQPage":["a:7:{s:8:\"metadata\";a:5:{s:4:\"type\";s:8:\"template\";s:9:\"shortcode\";s:38:\"s-27bd387a-10de-4925-b7fd-7d853d9dc6cf\";s:9:\"isPrimary\";s:1:\"1\";s:5:\"title\";s:3:\"FAQ\";s:23:\"reviewLocationShortcode\";s:24:\"[rank_math_rich_snippet]\";}s:5:\"@type\";s:7:\"FAQPage\";s:4:\"name\";s:11:\"%seo_title%\";s:3:\"url\";s:5:\"%url%\";s:13:\"datePublished\";s:20:\"%date(Y-m-dTH:i:sP)%\";s:12:\"dateModified\";s:24:\"%modified(Y-m-dTH:i:sP)%\";s:10:\"mainEntity\";a:35:{i:0;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:68:\"Does my EL-SMS-2G device have a temperature data logging capability?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:117:\"No, it is a temperature alert device rather than a temperature logging device, and does not log temperature readings.\";}}i:1;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:53:\"What type of batteries do the EL-SMS-2G devices take?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:138:\"4 x AA alkaline batteries. We also recommend that only high quality alkaline batteries are used, to ensure the best possible battery life.\";}}i:2;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:62:\"How can I tell when the battery is low in my EL-SMS-2G device?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:203:\"When the device is in Standby mode, press the \u201cStatus\u201d button and the red LED will light for 1.5s if the battery is low. When the device is in Run mode, it will send a low battery alert text message.\";}}i:3;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:54:\"How do I replace the batteries in my EL-SMS-2G device?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:78:\"There is a battery cover on the rear of the unit which can be removed by hand.\";}}i:4;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:56:\"How long will the batteries in my EL-SMS-2G device last?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:134:\"The expected battery life at room temperature, sending a daily summary message and up to one alarm notification per week, is one year.\";}}i:5;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:70:\"If the batteries in my EL-SMS-2G device run out, will I lose all data?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:41:\"No, it will be stored in internal memory.\";}}i:6;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:44:\"Can I permanently power my EL-SMS-2G device?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:29:\"No, it is battery power only.\";}}i:7;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:52:\"What sort of SIM card does my EL-SMS-2G device need?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:17:\"A micro SIM card.\";}}i:8;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:46:\"Does an EL-SMS-2G device come with a SIM card?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:62:\"No, this must be purchased from your mobile network of choice.\";}}i:9;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:66:\"The SIM card is not working in my EL-SMS-2G device, what can I do?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:138:\"Check that no PIN code lock is enabled on the SIM. If necessary, fit the SIM card into a normal mobile phone to disable the PIN code lock.\";}}i:10;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:39:\"How do I configure my EL-SMS-2G device?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:233:\"The device is configured via the EL-SMS App, available for Android and iOS. The EL-SMS App creates a configuration SMS which is sent to the device to perform device configuration. Please refer to the User Manual for more information.\";}}i:11;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:67:\"Where can I obtain the EL-SMS Mobile App and how much does it cost?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:117:\"The Android version is available from the Google Play store, and the iOS version from the App Store. The app is free.\";}}i:12;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:68:\"How can I tell my EL-SMS-2G device has been successfully configured?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:99:\"After sending the configuration SMS, you will receive a \u201cSetup complete\u201d message to your phone.\";}}i:13;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:56:\"I cannot setup my EL-SMS-2G device, what could be wrong?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:401:\"Check that the SIM card is fitted correctly and has credit. There also needs to be sufficient mobile signal at your location, otherwise the device may be unable to register on the mobile network. If the device is unable to register after two minutes, it will exit the setup attempt. This will be indicated by five short beeps from the sounder and five red LED flashes when the status button is pushed.\";}}i:14;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:55:\"How can I tell my EL-SMS-2G device is running normally?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:97:\"The device can be configured to send periodic summary messages to confirm it is running normally.\";}}i:15;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:61:\"What sort of phone do I need to use with an EL-SMS-2G device?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:138:\"You need an Android or Apple smartphone (OS requirements listed in another FAQ). The phone must be able to send and receive text messages.\";}}i:16;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:79:\"What version of Android do I need to run the Android version of the EL-SMS App?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:29:\"Android version 4.0.3 and up.\";}}i:17;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:71:\"What version of iOS do I need to run the iOS version of the EL-SMS App?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:54:\"The App is compatible with iOS versions 9.2 and above.\";}}i:18;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:62:\"Is my EL-SMS-2G device waterproof and can it be used outdoors?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:349:\"The product has an IP rating of IP53 providing the thermistor probe is connected. This gives:\n\nProtection against solid bodies larger than 1mm.\nProtection against water droplets deflected up to 15\u00b0 from vertical.\nIf you wish to use the unit outdoors, the thermistor probe must be connected and the unit should be positioned in a sheltered location.\";}}i:19;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:81:\"What type of mobile network does the device use to send and receive SMS messages?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:58:\"The GSM (Global System for Mobile Communications) network.\";}}i:20;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:39:\"Where can I locate my EL-SMS-2G device?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:99:\"Anywhere where there is sufficient mobile signal from the mobile network service you intend to use.\";}}i:21;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:76:\"How can I tell what mobile signal strength my EL-SMS-2G device is receiving?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:197:\"Providing there is adequate signal to send a message, you will be shown the signal strength in bars within the \u201cSetup complete\u201d message that is sent to your phone upon successful configuration.\";}}i:22;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:63:\"How many phones can EL-SMS-2G device alerts be sent to at once?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:168:\"Up to three. Note that specifying more phones for notification will significantly reduce expected battery life and may incur additional costs as more messages are sent.\";}}i:23;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:48:\"Can I turn the EL-SMS-2G device\u2019s sounder off?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:15:\"No, you cannot.\";}}i:24;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:64:\"Why won\u2019t my EL-SMS-2G device connect with the mobile network?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:183:\"Check the SIM card is fitted correctly, does not have a PIN code lock, is not faulty, and that there is adequate signal strength at the location (you can verify using a mobile phone).\";}}i:25;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:84:\"Can I set temperature alarms on my EL-SMS-2G device in either Celsius or Fahrenheit?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:124:\"Yes. You can use the EL-SMS App to configure the device to use either Celsius or Fahrenheit and then set alarms accordingly.\";}}i:26;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:51:\"How can I stop my EL-SMS-2G device from monitoring?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:310:\"Press the \u201cStatus\u201d button for five seconds while holding down the \u201cStop\u201d button for at least one second. The unit will stop monitoring, show the green LED for three seconds, and then reset. The power-up LED sequence will be displayed and the unit will be in standby mode in an \u201cunconfigured\u201d state.\";}}i:27;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:50:\"How can I change my EL-SMS-2G device\u2019s settings?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:76:\"This is done by sending a new configuration SMS to the device using the App.\";}}i:28;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:45:\"Can I configure my EL-SMS-2G device remotely?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:168:\"The configuration SMS can be sent from any location, but a person must be with the device to press the \u201cStatus\u201d button for five seconds to begin the setup sequence.\";}}i:29;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:57:\"How can I tell if my EL-SMS-2G device is in standby mode?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:268:\"Press the \u201cStatus\u201d button for one second. The device will show either four green or five red LED flashes. Four green flashes mean the unit is ready to begin its first setup attempt. Five red flashes mean the last attempt failed but it is ready for another attempt.\";}}i:30;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:64:\"What does this LED flash sequence from my EL-SMS-2G device mean?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:148:\"Please refer to the User Manual where LED flash sequences are explained. This can be downloaded as a PDF from the resources tab on the product page.\";}}i:31;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:72:\"How can I tell if my EL-SMS-2G device is registered on a mobile network?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:197:\"Mobile network connection status is only shown when the device is trying to send or receive an SMS. The orange Netlight status LED flashes every 0.8s when not connected and every 2s when connected.\";}}i:32;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:62:\"How often should I send my EL-SMS-2G device for recalibration?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:170:\"We recommend recalibration on an annual basis; however your procedures may require something else. Please contact us for information on the calibration services we offer.\";}}i:33;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:84:\"Why does the time shown by my EL-SMS-2G device appear to lag behind the actual time?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:229:\"The time on the device is set when it receives a configuration SMS from the App. If there is a delay in the device receiving that SMS, then the time on the device will lag behind the time on the mobile phone used to configure it.\";}}i:34;a:3:{s:5:\"@type\";s:8:\"Question\";s:4:\"name\";s:54:\"Will the 2G Network remain available in years to come?\";s:14:\"acceptedAnswer\";a:2:{s:5:\"@type\";s:6:\"Answer\";s:4:\"text\";s:177:\"One major network has expressed their intention to keep its 2G network operational in Europe until at least 2025, so a 2G network should be available for the foreseeable 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