{"id":10358,"date":"2023-09-21T11:34:18","date_gmt":"2023-09-21T11:34:18","guid":{"rendered":"https:\/\/staging.lascarelectronics.com\/?page_id=10358"},"modified":"2025-11-20T12:26:59","modified_gmt":"2025-11-20T12:26:59","slug":"panelpilot-b","status":"publish","type":"page","link":"https:\/\/lascarelectronics.com\/intl\/support\/panelpilot-b\/","title":{"rendered":"PanelPilot B Support"},"content":{"rendered":"\n
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\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tIs the SGD 21-B waterproof?<\/span><\/div>

The front panel of the product has an IP54 rating. This means it is protected from water splashes when installed in a panel.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhere can I check for the latest version of the PanelPilot B configuration software?<\/span><\/div>

Please visit our PanelPilot B software<\/strong><\/a> page.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I add my company logo to the SGD 21-B display?<\/span><\/div>

Yes. When configuring your meter using the PanelPilot B software, there is a step that allows you to add a graphics file to be used as a splash screen, shown on the display for the first few seconds after power-up. For best results, use a black-and-white image at 250 \u00d7 122 px resolution. Allowed formats: PNG, BMP, JPG, GIF, EXIF and TIFF.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tI am looking for a configuration that is not listed in the PanelPilot B software \u2014 can you make one for me?<\/span><\/div>

We can offer a free app-design service for orders of 500 units or more. Please contact our sales team<\/strong><\/a> to discuss your requirements.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you have a tutorial for configuring the SGD 21-B using the PanelPilot B software?<\/span><\/div>

Yes, please see our SGD 21-B Setup Video Tutorial<\/strong><\/a> on YouTube.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is the maximum voltage I can measure using the SGD 21-B?<\/span><\/div>

With the device as standard, the maximum input voltage that can be measured is 1.25 V. However, input voltages up to 30.0 V can be measured by fitting scaling resistors (not supplied) to the device. Please refer to the datasheet (available from the SGD 21-B<\/strong><\/a> product page) for instructions.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is the purpose of fitting scaling resistors to the SGD 21-B?<\/span><\/div>

The device as standard can measure input voltages up to 1.25 V. Fitting scaling resistors (not supplied) allows you to measure input voltages up to 30.0 V. For details on how to fit them, please refer to the datasheet (available from the SGD 21-B<\/strong><\/a> product page).<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9997,"featured_media":0,"parent":8157,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"content-type":"","_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-10358","page","type-page","status-publish","hentry"],"acf":[],"spectra_custom_meta":{"_edit_lock":["1763641623:9997"],"_edit_last":["9997"],"rank_math_seo_score":["49"],"_wp_page_template":["template-fullwidth.php"],"hero_image":[""],"_hero_image":["field_64f1a7da7af44"],"hero_h1":[""],"_hero_h1":["field_64f19e1edd052"],"hero_h2":[""],"_hero_h2":["field_64f19e2ddd053"],"hero_text":[""],"_hero_text":["field_64f19e42dd054"],"hero_button_text":[""],"_hero_button_text":["field_64f19e4edd055"],"hero_button_link":[""],"_hero_button_link":["field_64f19e5ddd056"],"rank_math_contentai_score":["a:4:{s:9:\"wordCount\";s:3:\"100\";s:9:\"linkCount\";s:1:\"0\";s:12:\"headingCount\";s:3:\"100\";s:10:\"mediaCount\";s:5:\"62.22\";}"],"rank_math_focus_keyword":["PanelPilot B Support"],"rank_math_title":["PanelPilot B Support | PanelPilot Support and FAQs | Lascar"],"rank_math_description":["View our PanelPilot B Support page if you're in need of assistance with your PanelPilot B devices or call our sales team for more support or other inquiries!"],"rank_math_analytic_object_id":["64"],"classic-editor-remember":["block-editor"],"rank_math_schema_VideoObject":["a:12:{s:5:\"@type\";s:11:\"VideoObject\";s:8:\"metadata\";a:8:{s:5:\"title\";s:5:\"Video\";s:4:\"type\";s:8:\"template\";s:9:\"shortcode\";s:15:\"s-691f084a6ce0b\";s:9:\"isPrimary\";s:1:\"1\";s:23:\"reviewLocationShortcode\";s:24:\"[rank_math_rich_snippet]\";s:8:\"category\";s:12:\"%categories%\";s:4:\"tags\";s:6:\"%tags%\";s:15:\"isAutoGenerated\";s:1:\"1\";}s:4:\"name\";s:34:\"PanelPilot SGD 21-B Setup Tutorial\";s:11:\"description\";s:160:\"Need to set up your PanelPilot SGD 21-B? 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